1. Introduction

AgriCore AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information: name, email address, phone number, country
• Farming data: crop types, livestock information, farm location, photos
• Usage data: app features used, queries, preferences
• Contact information: when you reach out via email or contact forms

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Compliance with applicable data protection regulations (GDPR, CCPA, etc.)

4. How We Use Your Information

We use your information to:

• Provide and improve our agricultural intelligence services
• Deliver personalized crop and livestock recommendations
• Process your requests and provide customer support
• Send important updates about the service (with your consent)
• Analyze usage patterns to improve our AI models
• Comply with legal obligations

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. We use:

• Essential cookies: required for site functionality
• Analytics cookies: help us understand how visitors use our site
• Preference cookies: remember your settings

You can control cookie preferences through your browser settings.

6. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist our operations (under strict data processing agreements)
• Partners who help deliver localized agricultural data (aggregated/anonymized where possible)
• Law enforcement when required by law

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@agricoreai.com.

8. Data Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Farming data used for AI improvements may be retained in anonymized form.

9. International Transfers

AgriCore AI serves farmers globally. Your data may be processed in countries outside your residence. We ensure appropriate safeguards (e.g., standard contractual clauses) when transferring data internationally.

10. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of our services after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or requests:

Email: privacy@agricoreai.com
Support: support@agricoreai.com
Address: Banjul, The Gambia